Hotel operations agents
Task in, reliable answer out. Agents use your instructions, tools, and knowledge to help staff move faster.
See how agents workThe platform for
hotel operations agents
Cicle is a team of AI experts for hotel operations.
Orchestrated, governed, and grounded in live PMS context.
Shipping with Cicle
Apaleo
Hotel.Profi
OpenAI
Telnyx
Front desk
Housekeeping
Voice
Knowledge
The AI hotel operations workforce.
Set the direction. Cicle runs the execution. Continuously and autonomously.
AI phone agent
Missed calls, after-hours questions, and overflow routing are handled by the same agent your team trusts in chat.
Explore phone agentsLive PMS context
Answers are grounded in the active PMS connection, from arrivals and rooms to services and open balances.
Explore PMS contextOperations dashboard
A read-only command center for arrivals, housekeeping, revenue, services, and AI-surfaced exceptions.
View dashboardPut agents to work across the hotel.
With every execution governed.
Give every team a secure operations workspace
Front desk, housekeeping, and management share one governed place to ask, review, and act from hotel context.
Staff-safe AI workspaces
Shared agent instructions
Property-aware answers
Standardize agent execution
Keep AI provider keys, phone routing, PMS access, and agent permissions controlled at the organization level.
One active PMS connection
Scoped tools and knowledge
Role-aware access
Offload work to background agents
Let agents summarize calls, surface dirty arrival rooms, count booked services, and prepare shift handovers.
Missed-call summaries
Arrival readiness checks
Shift handover drafts
Top-rated by hotel teams
"90-95% of migration work is done by Cicle agents. We just have to do the final push commands."Read customer stories
4x
faster shift handovers
83%
of missed calls summarized by Cicle
400+
daily PMS facts reachable
Featured content
An engineering leader's guide to hotel operations agents
The guide breaks down what leading hotel teams need: live context, safe tools, phone coverage, knowledge, and a reviewable operating history.
Read the guideEnterprise-ready.
Controlled, auditable, and built for multi-property hotel organizations.
Scoped access
SOC 2
Role controls
Live PMS
Recent highlights from our blog
How AI phone agents protect the front desk from overflow
Operations - 6 min read
Designing PMS-grounded answers staff can trust
Product - 8 min read
The hotel command center is becoming conversational
Guide - 5 min read
Move hotel operations into one AI workspace
Delegate staff questions, call follow-up, and PMS-grounded checks with governance handled.